From Harris & Adams to Adams Smash Repairs ... Without CONSENT

After being told by Col Adams that they did not work on my vehicle, i viewed the  last assessors report (Hunter Assessors) to find that this paperwork states that Adams Smash Repairs at Erina did the work.

10.00am I rang Adams Smash at Erina who transferred me to West Gosford after confirming ey did work on my vehicle.  I was then informed i would get a call back because Richard was over at the AMY office.

I received a call back from Richard at 11.05am who advised me that they could not send me the information requested because NRMA makes them sign agreements that says they are not allowed to give the customers the quote / invoices.

He said he would get the damage assessment off to my email, and after i advised him that the law requires he give me such inforamtion and not to supply would be committing an offence, he agreed to get his boss to call me tomorrow.

I DID NOT UNDER ANY CIRCUMSTANCES APPROVE ADAMS SMASH REPAIRS TO WORK ON MY VEHICLE.

I DID NOT UNDER ANY CIRCUMSTANCES GIVE PERMISSION FOR NRMA TO TAKE THE VEHICLE TO ANY OTHER LOCATION WITHOUT MY EXPRESS PERMISSION.

Filling in Forms for the CTT - Motor Vehicles Division Application

This morning at 8.37 am on 26 August 2008  i rang Harris and Adams on 43246683 and a lady answered the phone.  I requested the information required by the forms and the lady refused to supply the information required being the ACN and Motor Vehicle Repairers License Number.

She then put me through to her boss Col Adams, which i then asked him for the information and after identifying myself and what vehicle I had, he refused to supply the information also.

Col Adams also stated "that he did not work on my car".