After being told by Col Adams that they did not work on my vehicle, i viewed the last assessors report (Hunter Assessors) to find that this paperwork states that Adams Smash Repairs at Erina did the work.
10.00am I rang Adams Smash at Erina who transferred me to West Gosford after confirming ey did work on my vehicle. I was then informed i would get a call back because Richard was over at the AMY office.
I received a call back from Richard at 11.05am who advised me that they could not send me the information requested because NRMA makes them sign agreements that says they are not allowed to give the customers the quote / invoices.
He said he would get the damage assessment off to my email, and after i advised him that the law requires he give me such inforamtion and not to supply would be committing an offence, he agreed to get his boss to call me tomorrow.
I DID NOT UNDER ANY CIRCUMSTANCES APPROVE ADAMS SMASH REPAIRS TO WORK ON MY VEHICLE.
I DID NOT UNDER ANY CIRCUMSTANCES GIVE PERMISSION FOR NRMA TO TAKE THE VEHICLE TO ANY OTHER LOCATION WITHOUT MY EXPRESS PERMISSION.
