- Both NRMA and Harris and Adams were told on more than 3 occasions NOT TO TOUCH MY VEHICLE. The Office of Harris and Adams were told not to do any work to the vehicle as was the mechanics.
- Harris and Adams completely refused to give any information to me about the damage of my vehicle - insisting that they were "ONLY TRYING TO HELP ME".
- Harris and Adams were told under no circumstances were they to do any work on my vehicle - and 2. the fact that this is my vehicle and these mechanics were refusing to give me any inforamation about the damage.
- Both NRMA Assessors Mark Sawyer and Bruce Fleming were told under no circumstances was any work to be done on this vehicle until I had reports that i had requested and at least one report from a qualified mechanic / repairer who knew that no matter the damage report they would not be doing the work. This was to ensure that the mechanic would not understate the massive amount of damage to see he would get a great profit in the repair of this vehicle.
- This was not done and my instructions were completely ignored. Work was done on this vehicle by Harris and Adams because they had finally quoted the job and any assessor afterwards would be able to see they had understated the structural / mechanical damage. This would have left Harris and Adams ina very precarious position with regards to the amount of vehicles they fix and put back unsafely on the road just to keep the dollars coming in.
- The amount of structural and mechanical damage has been covered up by both Harris and Adams and the Insurance Assessors of NRMA, however as the vehicle still has a lot of mechanical damage which NRMA are refusing to assess - it is still easy to see the damage left.
- Obvious Safety Issues with the Proton Savvy are :
- Suspension and Shock System very unsteady - this vehicle feels like you are driving a 20 year old 4wd now.
- When the vehicle accelerates it shudders for quite a long period.
- When the vehicle is braking - it makes a clunking sound from underneath the vehicle.
- Power Steering is EXTREMELY HEAVY -Mechanics have stated there is something wrong with the power steering. NRMA Assessors refuse to do any more to the vehicle.
- Power Window on the passenger side is not working.
- Central Locking from the inside driver button does no longer work.
- There is a major rattle / tick tick tick noise coming from the front drivers side of the vehicle.